Design process that was followed in this project:
• Understand
- Introduction to Khelghar
- Literature review
• Synthesize
- Service Ecosystem
- Project brief
• Investigate
- Details about teachers, mentors and founder
- Detailed project brief
• Ideate
- Mapping the lifetime trajectory
- Kotler’s 5 levels of service
- Ideas
• Design
- Final service concept
- Teacher exchange
- Lesson planning
- Growth goals
• Validate
- Validation process
- Feedback from experts
- Feedback from teachers
- Discussion
- References
- Endnotes
- Appendices
Case Study Download:
• Service Design for Khelghar......
